Mobile Management Service (MMS)

MMS is an extension of our Mobile Expense Management (MEM) service, providing a full mobile administration and reporting function for your organisation.

Mobile Management Service UK

We act on behalf of our clients with their chosen mobile provider to deliver a fully outsourced solution managing their mobile phone inventory and billing.

Mobile Administration

Order Management

  • Provide secure, end-user portal for catalogue ordering of handsets / accessories

Provision Management

  • Central ordering of new connections, ceases, tariff changes, bolt-ons, etc.
  • Efftel places orders with the mobile operator

Helpdesk

  • 2nd level interface for mobile queries in cooperation with mobile service provider
Mobile Management Service UK

Our web portal allows users to easily order new devices, make service changes or cancellations, with an approval process in place for management. We also offer integration with ServiceNow or HP ServiceDesk to allow initiation of orders as well as API integration ensuring real time updates are available in the centralised system.

Mobile Expense Management

Financial Management

  • Track and identify ways to optimise tariffs and plans
  • Cost centre allocation of charges
  • Invoice and dispute management

Reporting & Analytics

  • Analyse and report on usage and spend
  • Gain actionable intelligence for planning, policy enforcement, & usage optimisation
  • Proactive reports to end users and cost centre managers

Don't take our word for it though. These are just some of the global brands that Efftel has helped:

Bristish American Tobacco mobile phone management
BP mobile Mobile Management Service
BBC Worldwide
Bupa mobile phone management
EDF
Essex County Council
Macmillan mobile phone management
RBS telco auditing
Renault Mobile Management Service
Mobile Management Service for Rolls-Royce
Seimens Mobile Management Service
Universal Music