Telecoms Expense Management (TEM)
Efftel's Managed Bill service provides regular reporting and analysis of your carrier bills on an ongoing basis, enabling you to:
- Consolidate your telecoms spending with several carriers
- Obtain an overview of your telecoms spending, broken down by carrier or service type
- Receive regular compliance checks, savings reports and management information
- Reduce the time spent by internal staff on analysing billing data, producing reports and responding to queries
- Gain a better insight into your telecoms costs
The use of electronic billing by telecoms carriers has become increasingly common. BT has for some time been encouraging its major customers to convert to its electronic OneBill. Most other carriers deliver billing on CD or via their online service, where possible.
Potentially, this has put a huge amount of data about carrier charges into the hands of the customer. However, even with the billing analysis software provided by carriers, it takes time and specialist knowledge to trawl through the masses of information.
Add your alternative landline carrier and your mobile carrier to the mix, and a stack of CDs rapidly builds up on the desk of your busy purchasing or telecoms manager. More often than not, these are just put into a cupboard and neglected.
